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Description Pages Are Not Working, Sending A 500 Error Message (Doc ID 2415378.1)

Last updated on FEBRUARY 07, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


- I navigate to
- In search box I type "Java" and I click in the icon
- In search results page, I click in the tile for Java SE 8 New Features.
-  Description page doesn't load.
- Checking the console, I see that the call to is returning a 500 error
- Message: {"errorCode":"26050","message":"Internal Error","status":"500"}
- In Admin UI > Catalog > I search for product id .
- I click in the tile for the product, I get the modal. Details of product don't load
- Checking the console, I see a call to that returns null, no json payload




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