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Quickpay Error When Processing Timecard Elements (Doc ID 2415494.1)

Last updated on JUNE 26, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Payroll


Quick pay errors for employees after adding time cards

ERROR
-----------------------
An external function call error occurred for formula CALL_CALC_VALUE at line 74
no data found occurred in table pay_rate_definitions_f at location 507


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1: Login as an employee.
2: Create Timesheet.
3: Submit the Timesheet for Approval.
4: Manager Approve the Time sheet.
5: Run the batch process ‘Load Time card Batches’.
6: Check the Calc Card.
7: Run Quick Pay.
8. Quick pay errors out

Cause

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