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Initiate Invoice Account Coding Workflow not selecting any invoice (Doc ID 2415509.1)

Last updated on JUNE 26, 2018

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On Fusion Applications, 11.13.18.02.0 :
When attempting to run process Initiate Invoice Account Coding Workflow , the following error occurs.

-- Error
No Invoice are selected

-- Expected Behavior
The Process should select the invoices

- What is working
Workflow has been customized (and successfully tested) : a group is notified, with only one person, a valid person.

 -- Steps
The issue can be reproduced at will with the following steps.
1. Submit Initiate Invoice Account Coding Workflow


-- Business Impact
The issue has the following business impact:
Due to this issue, users cannot test the new feature which should route invoices automatically to the designated users based on routing rules. With this feature, the Payables department can assign the responsibility of entering the accounting information to the appropriate business users. This feature enables customers to streamline the process of recording unmatched invoices and improve the overall efficiency of the Payables department.

Cause

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