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Oracle Learning Fusion Cloud: Pay Now\Buy Now Dialog Box Is Blank (Doc ID 2415686.1)

Last updated on AUGUST 17, 2018

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Pay Now\Buy Now dialog box is blank

When trying to pay for a course the ensuing dialog box is empty and not able to complete payment.

Our Payment setup was completed with Oracle Development team during online session and some troubleshooting was done at that time.
 

EXPECTED BEHAVIOR
-----------------------
Expect Pay Now/Buy Now dialog box to populate.


STEPS
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The issue can be reproduced at will with the following steps:
1. About Me > Learning > Search for Course
2. Select an Offering that requires payment
3. Click “Pay Now” and observe blank dialog box


Cause

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