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Data Loss Is Experienced in P6 EPPM in Cloud Environment When Using P6ProCloudConnect and Client Side Caching (Doc ID 2415868.1)

Last updated on MARCH 20, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.1 to 18.8.3.1 [Release 18.1 to 18.8]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Data entered in P6 Web in a Cloud environment is not saving upon exiting and logging back in.

EXPECTED BEHAVIOR

Data created should be retained after logging out and back in.

 

The issue can be reproduced at will with the following steps:
   1. Login to P6 Web.
   2. Enter Activities, Relationships, Durations, Actuals, etc.
   3. Log out then back in and notice that everything is gone.

Changes

 

Cause

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