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Uploading Document Generates Duplicate (Doc ID 2415898.1)

Last updated on JULY 03, 2018

Applies to:

Oracle Prime Cloud Service - Version 18.1 to 18.5 [Release 18.1 to 18.5]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When uploading a file in folder, the file is uploaded inside the folder and outside the folder (duplicated). However, only the user who uploaded the file experiences / sees the duplicate.  When other users view the same project, the file structure is normal.

EXPECTED BEHAVIOR
-----------------------
There should be no duplicate when upload document.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Login to Prime
  2. Open a Project
  3. Go to Document, select the project folder and upload a document 'text1'.
  4. Click Refresh F5
  5. User will see 2 'text1', one is inside project folder, another one is under outside project folder.

    BUSINESS IMPACT
    -----------------------
    The issue has the following business impact:
    Due to this issue, users is seeing duplicate files..

Changes

 

Cause

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