Absence Management: An error occurred while running this process (PAY-1635969)

(Doc ID 2416236.1)

Last updated on JUNE 27, 2018

Applies to:

Oracle Fusion Absence Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
The absence record which were entered through the REST API while re-submitting the same absence record from HR Admin, throws a Pay error issue.
The error is " AN error occurred while running this process(PAY-1635969)"

EXPECTED BEHAVIOR
-----------------------
Re-submitting the same absence should not throw any error.

STEPS
-----------------------
Absences were submitted through REST. The absence is already approved.

User tried to re-submit it, the user is facing "An error occurred while running
this process(PAY-1635969)"

 

 

Cause

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