Oracle Fusion Learning Cloud:Error When Trying To Configure Webex External Provider

(Doc ID 2416269.1)

Last updated on JUNE 27, 2018

Applies to:

Oracle Fusion Learning Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Learning Foundation

When validating the Webex provider information we receive the error:


Validation Failed: An error occurred between the application and the virtual classroom.

The issue can be reproduced at will with the following steps:
1. Log in as Learning Administrator
2. Navigate to Workforce Learning/Manage Setup/External Providers
3. Enter parameters and click validate
4. Receive error


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms