Oracle Fusion Learning Cloud:Error When Trying To Configure Webex External Provider

(Doc ID 2416269.1)

Last updated on JUNE 27, 2018

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Learning Foundation

When validating the Webex provider information we receive the error:

ERROR
-----------------------

Validation Failed: An error occurred between the application and the virtual classroom.




STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as Learning Administrator
2. Navigate to Workforce Learning/Manage Setup/External Providers
3. Enter parameters and click validate
4. Receive error



Cause

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