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Data Loads Performance Issue (Doc ID 2416296.1)

Last updated on AUGUST 07, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
PROD: Data Loads Performance Issue

We have successfully loaded Priority 1 - Level 2 Account (4 mil) accounts and its associated address, classification and Phone number. While doing these loads in Production, we noticed slow import performance in production. The jobs that use to take 40 min in Test , took 80 min on an average in Production. We ran Accounts using Simplified loader – Accounts, Address and classification in a single zip folder. The files were created as 50,000 records in the Accounts file and their respective address and classification in the other files.

EXPECTED BEHAVIOR
-----------------------
Load should be faster

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to sales cloud
2. Navigate to manage file import activity
3. Submit import job
4. Takes long time to finish

BUSINESS IMPACT
-----------------------
This will impact production load performance

Changes

 

Cause

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