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File Imports Performance Issue (Doc ID 2416323.1)

Last updated on AUGUST 07, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

File Imports Performance Issue

Customer is aiming to start our production loads (100 Mil Records) and running performance tests in TEST.
In the last 2-3 days , customer has been observing a performance drop while importing records in TEST environment. Simplified Account Loads has started taking more than 1 hour to load 50K records which earlier used to take 25 mins.

Import should complete in 25 mins

The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to Import task and run the import using simplified objects
3. Import takes around 1 hour to complete

Imports taking long time to complete which is impacting their data load activities


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