OSC Appointments Not Appearing In Gmail After Sync

(Doc ID 2416405.1)

Last updated on JUNE 27, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

The customer set up the profile option for appointment synchronization between OSC & Gmail and scheduled the process set every 5 minutes.

However, when he creates and appointment on OSC and check in the Google calendar, the appointment does not appear.

Solution

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