My Oracle Support Banner

'Path Not Found (/users/DOMAIN.USERNAME/_portal/dashboard Layout)' Error When Accessing 'My Dashboard' in Global Trade Intelligence (GTI) (Doc ID 2416458.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Global Trade Intelligence Cloud Service - Version 6.4.2 and later
Oracle Global Trade Intelligence - Version 6.4.2 and later
Information in this document applies to any platform.


When attempting to log into GTM with a single-sign on (SSO) user set up with an Application ID of GTI and Dashboard Preference user preference of GTI Dashboard, then navigate to Global Trade Intelligence > My Dashboard, the following error occurs.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.