'Path Not Found (/users/DOMAIN.USERNAME/_portal/dashboard Layout)' Error When Accessing 'My Dashboard' in Global Trade Intelligence (GTI)

(Doc ID 2416458.1)

Last updated on JUNE 27, 2018

Applies to:

Oracle Global Trade Intelligence Cloud Service - Version 6.4.2 and later
Oracle Global Trade Intelligence - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into GTM with a single-sign on (SSO) user set up with an Application ID of GTI and Dashboard Preference user preference of GTI Dashboard, then navigate to Global Trade Intelligence > My Dashboard, the following error occurs.

 

Changes

 

Cause

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