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Error: "Unable to Load Data.." when Working with Measures with Thresholds (Doc ID 2416476.1)

Last updated on JULY 11, 2018

Applies to:

Oracle Prime Cloud Service - Version 18.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to work in Measures or access the Summary Scorecard page, the following error occurs.

ERROR

Unable to Load Data
An unknown error has occurred.
PRM - 000000000

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into Prime Projects.
  2. Create a Measure with a Threshold assigned.
  3. Associate a scorecard with this Measure.
  4. Attempt to load Summary Scorecard page. Error.
  5. Navigate back to Measures page and try to delete Threshold from Measure. Error.

Changes

 

Cause

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