AutoFill Details from Contact Search page to Contact Create page

(Doc ID 2416512.1)

Last updated on JULY 03, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.18.02.0 version, Accounts, Contacts, Households

AutoFill Details from Contact Search page to Contact Create page

Problem description

-----------------------

Lets say, on Accounts - Contacts subtab, customer wants to Add Contact.

They search for a Contact and fill-in a few details like First Name, Last Name, Phone, E-Mail, Job Title.

If the Contact search returns nothing, logically the next step is to Create Contact.

What we are observing is when they click on 'Create Contact' button, only some data from Search page is copied over to the Create Contact page.

Observations: Phone formatting is wrong and E-Mail, Job Title do not come over.
 

Solution

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