"JBO-29000: Unexpected exception caught: java.lang.IndexOutOfBoundsException, msg=Index: 1, Size: 1: Index: 1, Size: 1" error when trying to load Elements via PBL

Last updated on JULY 02, 2018

Applies to:

Symptoms

On : 11.13.17.11.0 version, Global Payroll

When attempting to load Element by using Payroll Batch Loader , the following error occurs:

ERROR
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"JBO-29000: Unexpected exception caught: java.lang.IndexOutOfBoundsException, msg=Index: 1, Size: 1: Index: 1, Size: 1"

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator>Payroll>Administration;
2. Download Batch Loader;
3. Create New Batch Name;
4. Use Quick Create Global Earnings for Task Action;
5. Add the New element details and save;
6. Login to Application > Process Transfer Batch data Process;
7. Verify the status and of Batch Process.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot load Elements by Payroll Batch Loader.

Changes

Cause