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Firefox Browser Crashes When Expanding PIM Catalog Category Hierarchy View (Doc ID 2417042.1)

Last updated on JULY 04, 2018

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.18.02.0 and later
Oracle Fusion Product and Catalog Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When trying to expand the hierarchical view of an Item Catalog in the Product Information Management application, the Firefox browser is crashing

EXPECTED BEHAVIOR
-----------------------
Browser would not crash and the view would display

STEPS
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The issue can be reproduced at will with the following steps:
1. Product Management
2. Product Information Management
3. Manage Catalogs (task drawer)
4. Select Desired Catalog
5. Edit Catalog
6. Select ‘Hierarchy View’ Icon on the right side of the page
7. Hierarchy View page displays
8. Select the expand button to view the Category hierarchy breakdown


Cause

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