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Launch Store As Customer Throws 403 in Chrome Browser (Doc ID 2417149.1)

Last updated on AUGUST 15, 2023

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.

Symptoms

In Agent console when attempting to click on button "Launch Store As Customer", in the following page HTTP 403 error occurs. This occurs only with Chrome Browser.

POST https://<tenant_id>-admin.occa.ocs.oraclecloud.com/ccagentui/v1/onBehalfOf call succeeds but the subsequent POST https://<tenant_id>-store.occa.ocs.oraclecloud.com/ fails with 403

Cause

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In this Document
Symptoms
Cause
Solution


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