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Outlook : Cannot Login To OSC Addin (Doc ID 2417372.1)

Last updated on JULY 06, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Microsoft Outlook


Outlook : Cannot Login To OSC Addin

After the upgrade to R13 the login of the Outlook plugin is not working anymore with the exactly same settings as before.

ERROR
-----------------------
Please check your user credentials, and try it again

Changes

 

Cause

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