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Share Email From Archive OSC for Outlook Add-in (Doc ID 2417487.1)

Last updated on JULY 18, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, Microsoft Outlook

When we archive an email already shared with Sales Cloud and open it again the Add-in asks to reshare it again as new.
How can we solve this issue please?
 

Solution

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