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ER - GPS Position Not Updating in Consumer Goods Mobile App on Android 6 (Doc ID 2417502.1)

Last updated on JULY 18, 2018

Applies to:

Oracle Fusion Sales for Consumer Goods Retail Execution - Version and later
Information in this document applies to any platform.


On : version, Consumer Goods Mobile App

On Android version 6 the behavior is not consistent.
First test was fine, the second test revealed some errors:
First test: only one appointment was used:
- one appointment was correctly marked and synched
Second test: 3 appointments were used:
- some have only the checkout time but no GPS position
- some only have the times (check in and check out) but no GPS position

Recording from SUI with the result after sync is available.

All tests should have the same result.

The issue can be reproduced at will with the following steps:
1. Create several test appointments
2. Upload the route on the Mobile app with admin user
3. Switch user to sales rep and do check-in and check-out on that appointment.
4. Save the route
5. Sync successfully and check results on the SUI interface.

The issue has the following business impact:
Due to this issue, customer cannot go live using the CG Mobile app.




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