OSN Mobile Login Issue after R12 POD Upgraded to R13
(Doc ID 2417519.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Social Network Cloud Service - Version 11.13.18.02.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.02.0 version, iOS Client
Oracle Social Network Application (OSN) is not working on iPhone.
OSN application access to functions and login process is no longer working after the R13 upgrade.
Multiple errors can be seen
-----------------------
Failed to get Favorites
Server returned HTTP status: 400 bad request
Failed to get Contact IDs.
Failed to get Contact list.
Failed to register the device.
Failed to get list of followed hashtags.
Failed to get muted Conversation IDs.
Failed to register the device. Server returned error: Device '2656416752590478202' already exists.
Changes
The PODs hostname URLs changed when upgraded from R12 to R13
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |