My Oracle Support Banner

Can Not Download STATE Data In RMS - Null Pointer Exception Error Occurs (Doc ID 2417552.1)

Last updated on JULY 16, 2018

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Goal

In RMS 16.0.024, java.lang.NullPointer Exception occurs while downloading STATE data.

Error: java.lang.NullPointerException
The file was not downloaded or was not downloaded correctly.

Steps to reproduce:
-------------------------
1) Navigate to "Download Data" screen.
2) Select Template Type as "Administration" and Template as "States"
3) Click on the download button. Note the above error occurs.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.