Erroneous Pilot Program Message Notification Generated When Not In A Pilot Program

(Doc ID 2417610.1)

Last updated on JULY 09, 2018

Applies to:

Oracle Prime Cloud Service - Version 18.5 and later
Information in this document applies to any platform.

Symptoms

Upon login, the following banner warning appears at the top of the page, even though the customer is not in a pilot program:

ERROR
-----------------------
Pilot Expiration Date Welcome to your pilot of Oracle Prime Projects. Your pilot will end on {date} View Details Expires {date}


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Prime Projects


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, there are concerns that users will be locked out of their environment.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms