Web service connection is not found.

(Doc ID 2417634.1)

Last updated on JUNE 29, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

When trying to add a 3rd party SOAP web service from Sales Cloud, I receive an error stating "The server connection is not trusted."

Trying run run WSDL from host


[emcadm@cfcldx0482.usdc2.oraclecloud.com]$ export https_proxy="opc-proxy:80";wget https://salestest.conceptconfigurator.com:9080/receiveSalesPartyId/services/receiveSalesPartyId?wsdl
--2018-06-27 23:47:16-- https://salestest.conceptconfigurator.com:9080/receiveSalesPartyId/services/receiveSalesPartyId?wsdl
Resolving opc-proxy... 10.193.137.101
Connecting to opc-proxy|10.193.137.101|:80... connected.
ERROR: cannot verify salestest.conceptconfigurator.com’s certificate, issued by “/C=US/ST=Arizona/L=Scottsdale/O=GoDaddy.com, Inc./OU=http://certs.godaddy.com/repository//CN=Go Daddy Secure Certificate Authority - G2”:
Unable to locally verify the issuer’s authority.
To connect to salestest.conceptconfigurator.com insecurely, use ‘--no-check-certificate’.

Logs show JBO-WEB_SERVICE_NOT_FOUND: Web Service connection 'ReceiveSalesParty' is not found.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms