CI/CO Data From WMS RF Is Not Getting Processed In Stage Track Record

(Doc ID 2417915.1)

Last updated on JULY 02, 2018

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 8.0.1 and later
Information in this document applies to any platform.

Symptoms

On : 8.0.0 version, Scheduled Jobs

ACTUAL BEHAVIOR
---------------
Stage Track Records getting struck in PROCESSING Status when the cron job is running.

EXPECTED BEHAVIOR
-----------------------
If the cron job is enabled, then WMS sends the information to WFM and WFM should process the records.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to WMS RF screen Clock In and Clock Our User (Screen Name). Module Name: CWRFCICOUser
2. Go to further transaction like Clock in to Facility and Clock out of Facility or Clock in/Clock Out Work area
3. Once the process is completed,

Stage Track Record User Interface UI records are still in PROCESSING.

Cause

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