GL Reconciliation - No Possibility To Reconcile Lines When Either Debit Or Credit Is Null
(Doc ID 2418109.1)
Last updated on DECEMBER 23, 2019
Applies to:Oracle Fusion General Ledger Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.
GL Reconciliation - no possibility to reconcile lines when either debit or credit is null
Customer just migrated data post go-live on FA, therefore generated Additions that needed to reverse. The accounts used for Clearing reconciliation are reconcilable in GL, did the reversal with changing signs.
Issue is that customer could not reconcile the addition and its reversal because both are on the same side, and there's nothing on the other side. It seems there is a control that says: IF debit = credit --> OK, but if Debit or credit is null, the "Reconcile" button cannot be used, even if there is no difference in reconciliation amount (the reconciliation amount is 0 as we have the line and its reversal).
Could you please correct this behavior? It will be critical in countries where the reversal is only authorized by changing signs instead of switching debit and credits.
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