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Cost Accounting Processes Throw Error "A Connection to the Server Has Failed. (Status=504)" (Doc ID 2418269.1)

Last updated on AUGUST 08, 2018

Applies to:

Oracle Fusion Cost Management Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Cost Management - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to open Review Cost Accounting Processes UI (User Interface), or Manage Cost Accounting Periods UI, the following error occurs after sometime.
 
ERROR
-----------------------
A connection to the server has failed. (status=504)

The issue can be reproduced at will with the following steps:
1. Navigate Costing > Cost Accounting
2. Tasklist > Review Cost Accounting Processes
3. After sometime, the error above is thrown on the screen.


Cause

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