My Oracle Support Banner

OCC Product Details Pages Are Not Accessible Due To "ERR_TOO_MANY_REDIRECTS" (Doc ID 2419080.1)

Last updated on JULY 06, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


OCC pages such as ProductDetailsPage are accessible through site navigation however, if the URL is accessed directly by the browser (such as in the case of email links) or if the page is reloaded, then the page is not available due to multiple redirects

The browser will typically display the following error:





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.