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R13: Outlook 2016 Unable To Approve/reject Oracle Workflow (Doc ID 2419120.1)

Last updated on AUGUST 13, 2018

Applies to:

Oracle Fusion Financials Common Module Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

When a user clicks on the approve button in the email notification a new browser window opens saying that "+Add account" button.

Users expect that when they click  on the approve button in the mail notification ,a reply mail for approving will display.

The issue can be reproduced at will with the following steps:




Cause

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