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When Accessing New Autonomous Content & Experience CLoud (ACEC) Instance User Sees Error "Sorry, But We Are Experiencing Some Issues" (Doc ID 2419189.1)

Last updated on JULY 13, 2018

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 to 14.1.0.0.0
Oracle Content and Experience Cloud - Version 18.1.2 to 18.1.2
Information in this document applies to any platform.

Symptoms

 

When clicking on Access Content Cloud Service Instance in Oracle Cloud Services Dashboard 'My Services', users are seeing the following error message:

"Sorry, But We Are Experiencing Some Issues"

 

Cause

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