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Bell Notifications Are Not Coming Through For Partner Admin Approvals (Doc ID 2419218.1)

Last updated on JULY 26, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.18.02.0 version, Performance

Bell Notifications are not coming through for Partner Admin approvals

Following our R13 upgrade, the bell notifications are not coming through for Partner Admins when they are assigned the approval of a Partner Contact.

When a Partner Contact self registers, the Partner Admin should receive a bell notification and an email. 

The Partner Admin is assigned the approval, and it is in their worklist, but they do not receive a bell notification.

As an admin, I checked the BPM Notifications and the mode is set to "ALL". Other bell notifications are coming through.
 

Solution

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