R13 UPG Missing Account Dropdown Field On Contact Create Page

(Doc ID 2419305.1)

Last updated on JULY 05, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Account field is not drop down field on Contact

EXPECTED BEHAVIOR
-----------------------
Account field should be drop down field on Contact

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Contact-->Create Contact see Account

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see account selection

Cause

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