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Cannot Mark Employee For Retry In P45 Process (Doc ID 2419630.1)

Last updated on JULY 05, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, UK - United Kingdom Legislation

ACTUAL BEHAVIOR
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 Cannot mark employee for Retry in P45 Process

EXPECTED BEHAVIOR
-----------------------
To be able to mark employee for Retry in P45 Process.

STEPS
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The issue can be reproduced at will with the following steps:
- Run P45 Process
- P45 process completes successfully
- The process does not list employees as other processes do – so cannot mark for retry or rollback individually
- Query for an employee in Person Process Results
- The P45 process does not show for the employee under Person Process Results as well.

Hence unable to Retry the P45 process for an employee.

Cause

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In this Document
Symptoms
Cause
Solution
References


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