In CMS, Sales Stage Shows Unexpected Default When New Opportunity Is Created.

(Doc ID 2419837.1)

Last updated on JULY 05, 2018

Applies to:

Oracle CRM On Demand Mobile Sales Data Access - Version 031CS and later
Information in this document applies to any platform.

Goal

Sales stage shows unexpected default when new Opportunity is created.

When a user creates an opportunity via the browser, the Sales Stage (which is tied to the Opportunity Type) is blank. However, when the user performs a similar function on the mobile app, the Sales Stage is loaded with a default value.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms