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Unable to Select a Template to Complete Microsoft Project (MSP) XML Import. (Doc ID 2420117.1)

Last updated on JULY 12, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.8.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.8.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR:
When a user attempts to Import a MSP XML file via P6 Web, the Import button is greyed out.

EXPECTED BEHAVIOR:
User is able to select a Template and Import the MSP XML file.

STEPS:
The issue can be reproduced at will with the following steps:

  1. Login to P6 Web.
  2. Switch to Classic View.
  3. Select EPS for Import.
  4. Select action = Import.
  5. Browse to file.
  6. Import button not enabled (no Import Template is able to be selected).

Cause

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