Receiving Error: Prefresh() Returned ERR

(Doc ID 2420504.1)

Last updated on JULY 12, 2018

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 9.0.0 and later
Information in this document applies to any platform.

Symptoms

Cannot Receive Load Shipment 180123456 due to error prefresh() returned ERR

ERROR

prefresh() returned ERR

EXPECTED BEHAVIOR

LPN 00808812345678911111 should be received without error

STEPS TO REPLICATE

1. Log on to RF and select "RF Receive Standard" for Shipment: 180123456, Alternate Item Code: 11012345
2. Tab down and enter "MIT01-18001234" as the load number
3. Tab down and enter "IPLT2018012345" as the pallet number
4. Tab down and enter "00808812345678911111" as the LPN number
5. Hit enter and error appears

The error occurs when trying to receive the LPN on bot browser RF and putty

Debug Log Errors

2018-05-19 18:10:32,556 DEBUG 22473 - Filtering by load
2018-05-19 18:10:32,556 DEBUG 22473 - Filtering by lpn_nbr
2018-05-19 18:10:32,561 DEBUG 22473 - Returning 1 shipment nbrs
2018-05-19 18:10:32,628 DEBUG 22473 - Message code key
cntr_contents_proceed
2018-05-19 18:10:32,630 DEBUG 22473 - Message FOUND 162
2018-05-19 18:10:32,645 ERROR 22473 - Traceback (most recent call last):
2018-05-19 18:10:32,645 ERROR 22473 - File
"/usr/lgfwms/lgf_90_env/rf/common/cwrfapp.py", line 129, in run
(retval, appdefxml) = self.run_impl()
2018-05-19 18:10:32,645 ERROR 22473 - File
"/usr/lgfwms/lgf_90_env/rf/common/cwrfapp.py", line 221, in run_impl
rfpage.run(CWRFApp.auto_validate)
2018-05-19 18:10:32,645 ERROR 22473 - File
"/usr/lgfwms/lgf_90_env/rf/common/cwrfpage.py", line 706, in run
val_page_res = self.validatepage()
2018-05-19 18:10:32,645 ERROR 22473 - File
"/usr/lgfwms/lgf_90_env/rf/inbound/cwrfrecvlpnload.py", line 554, in
validatepage
proceed = self.scrollable_dialog_yesno(msg_obj)
2018-05-19 18:10:32,645 ERROR 22473 - File
"/usr/lgfwms/lgf_90_env/rf/common/cwrfpage.py", line 546, in
scrollable_dialog_yesno
res=cwrfscrollabledialog.yesno(msg=msg, rfpage=self, message_code_nbr =
message_code_nbr, msg_list = msg_list, custom_key_msg=custom_key_msg)
2018-05-19 18:10:32,645 ERROR 22473 - File
"/usr/lgfwms/lgf_90_env/rf/common/cwrfscrollabledialog.py", line 275, in
yesno
c.display()
2018-05-19 18:10:32,645 ERROR 22473 - File
"/usr/lgfwms/lgf_90_env/rf/common/cwrfscrollabledialog.py", line 92, in
display
self.win_y + self.pad_pg_ht - 1, self.win_x + self.win_wd - 1)
2018-05-19 18:10:32,645 ERROR 22473 - error: prefresh() returned ERR
2018-05-19 18:10:32,646 DEBUG 22473 - DialogInfo: Error: prefresh() returned
ERR
2018-05-19 18:12:26,488 DEBUG 22473 - prefresh() returned ERR

 

 

Changes

 

Cause

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