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Not Able To Create Service Request Using Inbound Emails (Doc ID 2420688.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Oracle Fusion Engagement Cloud Service - Version and later
Information in this document applies to any platform.


Customer has a requirement to create Service Request from the Inbound emails, and they have enabled all the required profile options, still we are not to achieve the requirement.
How can this be solved?


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