Error: 'The system could not process your request...' and ORA-01691 ORA-01654 ORA-01653 : unable to extend table UNIFIER.SYS_SERVER_STATE_STORE by 128 in tablespace UNIFIER_TDE (Doc ID 2421257.1)

Last updated on APRIL 17, 2023

Applies to:

Symptoms

When attempting to create objects (for example, but not limited to: new Business Process (BP) records, new BP designs, new Shell designs) within Unifier, the following generic Unifier Notification is returned to the UI:

ERROR
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The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems.

ADDITIONAL INFORMATION
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One or more of the following errors can be seen in the Unifier.log file:

• ORA-01691: unable to extend lob segment xxxxx by 128 in tablespace xxxx
• ORA-01654: unable to extend index xxxx by 128 in tablespace xxxx
• java.sql.SQLException: ORA-01653: unable to extend table UNIFIER.SYS_SERVER_STATE_STORE by 128 in tablespace UNIFIER_TDE

STEPS
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The issue can be reproduced at will with the following steps (using new Shell design as an example):

1. Once logged in, switch to Admin Mode of Company Workspace.
2. Navigate to uDesigner -> Shell Manager.
3. Click New -> Shell.
4. Fill in the fields to create a new Shell design.
5. Click Apply or OK and observe the error message.

Cause

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