Generic System Error When Attempting To Create New BP and Shell designs in uDesigner and Unifier Log File Contains Error: 'ORA-01691: unable to extend lob segment UNIFIER.SYS_LOB###$$ by 128 in tablespace <Tablespace Name>'

(Doc ID 2421257.1)

Last updated on JULY 10, 2018

Applies to:

Primavera Unifier Cloud Service - Version 10.1 and later
Primavera Unifier - Version 10.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to create Business Process and Shell designs within uDesigner, the following generic system error is displayed:

ERROR
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The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems.

The following error is seen in the Unifier.log file:

ORA-01691: unable to extend lob segment UNIFIER.SYS_LOB0000104435C00005$$ by 128 in tablespace UNIFIER_TDE

STEPS
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The issue can be reproduced at will with the following steps:

  1. Once logged in, switch to Admin Mode of Company Workspace.
  2. Navigate to uDesigner -> Shell Manager.
  3. Click New -> Shell.
  4. Fill in the fields to create a new Shell design.
  5. Click Apply or OK and check the error message.

Cause

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