Submit and autoapply from create receipt page Erroing Out "A Connection To The Server Has Failed"(status=504) (Doc ID 2421288.1)

Last updated on DECEMBER 12, 2019

Applies to:

Symptoms

On : 11.13.18.02.0 version, Receipts

Actual Behavior
================
Submit and autoapply functionality erroing out "A connection to the server has failed"(status=504)

Customer is not able to apply the using submit and autoapply now button from receipts workbench.
Scenarios:
What we have observed is after server time out we have queried the transactions the receipt is applied to transaction.
Where after server time out message didn't get any message and we clicked on cancel and it is not going anywhere clicking on home.

ERROR
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A connection to the server has failed"(status=504)

STEPS
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The issue can be reproduced at will with the following steps:
1.Create Receipt workbench
2. Action > submit and autoapply
3. Error raised A connection to the server has failed"(status=504)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply receipts

Cause

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