createReturnRequest (POST /ccstore/v1/returnRequests), Throws errorCode 50001000

(Doc ID 2421528.1)

Last updated on JULY 10, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


Return Items Request not working

Facing problems when trying to initiate a return items request (example POST /ccstore/v1/returnRequests) as a costumer. When we hit the Return Items button at the Return Items page, we get no response.

When we try to create the Return Request via Postman, we get the same problem (Error 50001000).

EXAMPLE

1) POST https://{HOST}:{PORT}/ccagent/v1/returnRequests

2) PAYLOAD

 

Cause

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