Cannot Find Person Record After Hire - Transaction Error

(Doc ID 2421760.1)

Last updated on JULY 16, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Attempting to hire a new employee

ERROR
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The employment level entered is not eligible for the element XYZ on 2017-12-12. Details: You cannot grant the element to the payroll relationship, terms or assignment unless it meets the element eligibility criteria and has an element costing record. Ensure that a suitable element costing rule exists for the element, and that the eligibility criteria for a person matches those defined on the costing rule

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to search the New hire in Person management
 No results found

Cause

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