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Importing Customers Getting Error The Combination Of Columns CUST_ORIG_SYSTEM And CUST_ORIG_SYSTEM_REFERENCE (Doc ID 2422270.1)

Last updated on DECEMBER 09, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.12.1.0.0 version, Importing customers. Using importing customer from spreadsheet, the import ends with error


ERROR:
----------------
The combination of columns CUST_ORIG_SYSTEM and CUST_ORIG_SYSTEM_REFERENCE must be unique in table HZ_IMP_ACCOUNTS


EXPECTED BEHAVIOR
-----------------------
Expecting to be able to import customers


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivables > Billing
3. Go to Customers > import customer from spreadsheet
4. Import the data
5. Review the log process and observed the error described appears


Cause

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In this Document
Symptoms
Cause
Solution


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