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"502 Bad Gateway" or "503 Service Unavailable" Error Displayed when Trying to Connect to the DIPC/DIPC-C Console or when Trying to Start the Agent (Doc ID 2422439.1)

Last updated on APRIL 21, 2023

Applies to:

Data Integration Platform Cloud Classic - Version 17.3.5 and later
Data Integration Platform Cloud - Version 18.2.3 and later
Information in this document applies to any platform.

Symptoms

Please note: This knowledge article reflects updated product names. Data Integration Platform Cloud (DIPC) was formerly known as Autonomous Data Integration Platform Cloud (ADIPC).  Data Integration Platform Cloud Classic (DIPC Classic or DIPC-C) was formerly known as Data Integration Platform Cloud (DIPC). Please see KM Document 2493395.1 for the full list of recently renamed PaaS services.

When trying to access the Data Integration Platform Cloud (DIPC) / Data Integration Platform Cloud Classic (DIPC-C) URL and DIPC/DIPC-C Agent, a "502 Bad Gateway" error is received:

 

 This error may occur intermittently or all the time.

Additionally another error may occur:

Cause

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