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"502 Bad Gateway" or "503 Service Unavailable" Error Displayed when Trying to Connect to the DIPC/DIPC-C Console or when Trying to Start the Agent (Doc ID 2422439.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Data Integration Platform Cloud Classic - Version 17.3.5 and later
Data Integration Platform Cloud - Version 18.2.3 and later
Information in this document applies to any platform.


Please note: This knowledge article reflects updated product names. Data Integration Platform Cloud (DIPC) was formerly known as Autonomous Data Integration Platform Cloud (ADIPC).  Data Integration Platform Cloud Classic (DIPC Classic or DIPC-C) was formerly known as Data Integration Platform Cloud (DIPC) .   Please see KM <document 2493395.1> for the full list of recently renamed PaaS services.

When trying to access the Data Integration Platform Cloud (DIPC) /  Data Integration Platform Cloud Classic (DIPC-C) URL and DIPC/DIPC-C Agent, a "502 Bad Gateway" error is received:


 This error may occur intermittently or all the time.


Additionally another error may occur:






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In this Document
 First part for DIPC (formerly known as ADIPC which is also sometimes called DIPC on OCI):
 First part for DIPC Classic (formerly known as DIPC or Customer Managed DIPC):
 Second part for both DIPC and DIPC-C:

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