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Getting ''You are not authorized to access the app. Contact your system administrator.' while clicking in ADW Service (Doc ID 2422483.1)

Last updated on JULY 12, 2018

Applies to:

Autonomous Data Warehouse Cloud - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

 Access :

https://cloud.oracle.com/en_US/sign-in
Provide the Cloud Account name and click 'My Services' button which will take to Dashboard. From dashboard click on 'ADWC' link and then click on 'Open Service Console' button.

The next page will give an error as :

TESTCLOUD
Cloud

You are not authorized to access the app. Contact your system administrator.

Click here to continue

 

Clicking on 'Click here to continue' takes to next page which displays :

You don't have access to any apps.

 

Cause

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