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ESPP Enrollment Error (Doc ID 2422537.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ESPP Enrollment Error

Employee is receiving an error when he / she tries to enter Employee Share Purchase Plan (ESPP).

Please point me in the correct direction to fix the missing Compensation Opjects.


ERROR
----------
The participation process retrieved no compensation objects based on the selection criteria that you specified. (BEN-990038)
This error occurred in the BUILD_COMP_OBJECT_LIST procedure within the BEN_COMP_OBJECT_LIST package.

Revise the participation process parameters by setting an appropriate effective date or making the filter criteria less restrictive.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1)Employee Clicks on benefits Icon
2)Employee Clicks on Change benefit Elections Button
3)Employee clicks on Continue Button
4)Error is thrown.



Cause

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In this Document
Symptoms
Cause
Solution


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