KPI With Average Function Is Not Working

(Doc ID 2422943.1)

Last updated on JULY 13, 2018

Applies to:

Internet of Things Cloud Service - Version 18.2.3 and later
Information in this document applies to any platform.

Symptoms

On : Asset Monitoring

ACTUAL BEHAVIOR
---------------
KPI with Average function is not working for a specific Attribute - Motor Amperage

Created a KPI that uses AVERAGE function on sensor attribute. We are not able to see the data of this KPI though messages for this attribute is constantly flowing in.

EXPECTED BEHAVIOR
-----------------------

Able to see the KP Report for Motor Amperage (using Average function) on the dashboard page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Define a Metric that uses Average Function for Sensor Attribute - Motor Amperage)
2. On the Dashboard page, the KPI report for the Sensor Attribute does not display the average value.
3. The same functionality works fine for the Sensor Attribute Vibration.



Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms