Fusion Global HR: User Login ID and Person Numbers Are Not Matched; Error: This user name already exists but is associated with another person or party. Enter a different user name. (PER-1531296) You can associate an existing user name only if it is not a
(Doc ID 2422956.1)
Last updated on DECEMBER 09, 2020
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.10.0 and laterOracle Fusion Global Human Resources - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.12.1.0.0. The note has been reviewed and is current for release 11.13.20.10.0.
Symptoms
User Login ID and Person Numbers are not matched.
A user has two User Login IDs in TEST/PROD region.
ERROR
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You can associate an existing user name only if it is not already associated to another person or party, and the status is Active.
STEPS
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The issue can be reproduced with the following steps:
A12345: Person Number B12345 is linked under Associated Worker Information.
B12345: No Person Number is linked.
In an attempt to fix this mismatch, the user has inactivated A12345 and locked the account in Security Console. Then, navigated to Person Management > Manager User Account > Edit User Account > Searched for B12345.
When user attempted to assign B12345 to that person, the error occurs.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |