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Unable to Account Chargeback - The Subledger Journal Entry Does Not Balance In The Entered Currency (Doc ID 2423028.1)

Last updated on JULY 14, 2018

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

A chargeback was created. While posting the entries into GL a warning appeared:

ERROR
-----------------------
The subledger journal entry does not balance in the entered currency.
Cause: The subledger journal entry does not balance in the entered currency
and entered currency balancing is not enabled for the ledger.
Action: Verify the entered amounts on the journal entry lines are correct or
define a valid entered currency balancing account for the ledger.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run create accounting and it returns invalid chargebacks in Create Accounting Execution Report

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process chargebacks to GL.

Changes

 

Cause

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