Unable to Account Chargeback - The Subledger Journal Entry Does Not Balance In The Entered Currency
(Doc ID 2423028.1)
Last updated on APRIL 03, 2019
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
A chargeback was created. While posting the entries into GL a warning appeared:
ERROR
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The subledger journal entry does not balance in the entered currency.
Cause: The subledger journal entry does not balance in the entered currency
and entered currency balancing is not enabled for the ledger.
Action: Verify the entered amounts on the journal entry lines are correct or
define a valid entered currency balancing account for the ledger.
STEPS
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The issue can be reproduced at will with the following steps:
1. Run create accounting and it returns invalid chargebacks in Create Accounting Execution Report
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot process chargebacks to GL.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |