Error"An unknown error has occurred" When Loading a Chart On The Dasbboard
(Doc ID 2423512.1)
Last updated on AUGUST 03, 2018
Applies to:Oracle Prime Cloud Service - Version 18.5 and later
Information in this document applies to any platform.
On Prime Projects 18.5 version, Cloud: Enterprise, Dashboards and Portfolios
When attempting to load charts, the following error occurs.
Unable to load chart data.
To resolve this issue, contact your administrator.
An unknown error has occurred.
PRM - 000000000
The issue can be reproduced at will with the following steps:
1. Log into Prime Projects
2. Select Dashboards
3. Select Dashboard List
Due to this issue, users cannot load chart data.
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