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Pro Cloud Connect or Primavera Virtual Desktop Login Error "CCVIO-2292-0" For One User (Doc ID 2423606.1)

Last updated on SEPTEMBER 25, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.12.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Pro Client via Pro Cloud Connect (PCC) or Primavera Virtual Desktop (PVD), a user is unable to use the Pro Client and the following error occurs.

ERROR

CCVIO-2292-0
Cannot change Visible in OnShow or OnHide

STEPS

The issue can be reproduced at will with the following steps:

  1. Attempt to login to the Pro Client by either PCC or PVD
  2. PCC doesn't show a P6 window. PVD shows a blank window.

Changes

 

Cause

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